Need Continuing Education Credit?
To help clients meet various state Department of Insurance continuing education obligations, we offer several free webinars throughout the year. If you would like to have a webinar conducted exclusively for your company, we'll be happy to accommodate. Private webinars provide free continuing education credit while allowing for more individualized content and increased dialogue.
The information below will be updated periodically to reflect additional states in which approval has been obtained.
More Than a Ramp: Modern Disability Accommodations from Mental Health to Remote Work
Presented by: Melisa C. Zwilling, Shareholder, Carr Allison
Course Description: Disability accommodation requests have skyrocketed - and so has related litigation. Today's accommodation requests look very different from those of a decade ago: employees are seeking remote work arrangements, flexible schedules, and accommodations for mental health conditions like anxiety, depression, and PTSD. Many employers are struggling to keep up, and missteps in the interactive process can quickly turn into expensive lawsuits. This program will equip you with the knowledge and tools to handle even the most challenging accommodation requests, engage effectively in the interactive process, and document your decisions in ways that will protect your organization if a dispute arises. Insurance professionals will learn how to evaluate ADA claims, identify common employer missteps that lead to litigation, and provide effective loss prevention guidance to insureds.
This course is APPROVED for one hour of Department of Insurance Continuing Education Credit for the following states: AL
Approval for providing one hour of Department of Insurance Continuing Education Credit has been REQUESTED from the following states: CA, CT, DE, FL, GA, KY, LA, ME, MA, NH, NC, OK, RI, TX, WV, and WY.
Approval for providing one hour of professional development credit for Human Resource Professionals has been REQUESTED from the following and is pending approval: HRCI (Human Resource Certification Institute) and SHRM (Society for Human Resource Managers).
Date: March 17, 2026
Time: 1:00 Central
Register HERE
Papers, Please: Immigration Compliance in an Era of Heightened Enforcement
Presented by: Melisa C. Zwilling, Shareholder, Carr Allison
Course Description: Immigration enforcement is at an all-time high, and employers are in the crosshairs. Worksite audits, unannounced site visits, and I-9 inspections have surged, while new H-1B program changes have added cost and complexity for employers sponsoring foreign workers. At the same time, states like California and Illinois have enacted laws limiting how employers can respond to immigration enforcement activities-creating a compliance tightrope that is difficult to walk. This program will help you understand your obligations, prepare for enforcement actions, and develop response plans that protect both your organization and your employees. Insurance professionals will learn how immigration-related issues can trigger EPL claims and what guidance to provide insureds facing the current enforcement environment.
This course is APPROVED for one hour of Department of Insurance Continuing Education Credit for the following states: AL
Approval for providing one hour of Department of Insurance Continuing Education Credit has been REQUESTED and is pending from the following states: CA, CT, DE, FL, GA, KY, LA, ME, MA, NH, NC, OK, RI, TX, WV, and WY.
Approval for providing one hour of professional development credit for Human Resource Professionals has been REQUESTED from the following and is pending approval: HRCI (Human Resource Certification Institute) and SHRM (Society for Human Resource Managers).
Date: April 7, 2026
Time: 1:00 Central
Register HERE
The Algorithm is Hiring: AI in Employment Decisions and What Employers Need
to Know
Presented by: Melisa C. Zwilling, Shareholder, Carr Allison
Course Description: Is your company using AI to screen resumes, conduct video interviews, or make hiring decisions? If so, you could be facing significant legal exposure without even knowing it. With new laws in Illinois, Colorado, New York City, and other jurisdictions imposing strict requirements on employers using artificial intelligence, the compliance landscape has never been more complex-or the stakes higher. A recent class action lawsuit against a major HR software provider demonstrates that employers can be held liable even when using third-party AI tools. Join us for this timely program to learn what laws apply to your organization, how to avoid costly discrimination claims, and the practical steps you can take today to implement AI responsibly. Insurance adjusters and risk managers will benefit from understanding how these emerging claims affect EPL exposure and what loss prevention guidance to provide insureds navigating this new frontier.
This course is APPROVED for one hour of Department of Insurance Continuing Education Credit for the following states: AL
Approval for providing one hour of Department of Insurance Continuing Education Credit has been REQUESTED and is pending from the following states: CA, CT, DE, FL, GA, KY, LA, ME, MA, NH, NC, OK, RI, TX, WV, and WY.
Approval for providing one hour of professional development credit for Human Resource Professionals has been REQUESTED from the following and is pending approval: HRCI (Human Resource Certification Institute) and SHRM (Society for Human Resource Managers).
Date: May 5, 2026
Time: 1:00 Central
Register HERE
Hacked, Tracked, and Exposed: Cyber Meets E&O at the Coverage Crossroads
Presented by: Melisa C. Zwilling, Shareholder, Carr Allison
Course Description: When a ransomware attack takes down your client's systems, is it a cyber claim, an E&O claim-or both? When their vendor's software update crashes 8.5 million computers worldwide, who's left holding the bag? Welcome to the coverage crossroads where cyber meets E&O, and the stakes have never been higher.
The lines between cyber liability and technology E&O have never been blurrier-or more consequential. Ransomware payments are spiking again. Privacy litigation over tracking pixels and biometric data is exploding. And AI-powered threats like deepfake fraud are keeping risk managers up at night. Meanwhile, many insureds remain dangerously underinsured for the interconnected risks they actually face.
This webinar will give you a panoramic view of the cyber/E&O convergence and arm you with the knowledge to navigate it confidently. We'll break down the latest market data and pricing trends, dissect the loss drivers that are reshaping both lines, and reveal what underwriters are really looking for when they evaluate cyber and tech risks. You'll also get an inside look at the innovative combined coverage solutions carriers are bringing to market-and learn how to identify the gaps that could leave your clients exposed. Whether you specialize in cyber, tech E&O, or professional liability more broadly, this session will sharpen your edge in one of the fastest-moving areas of the insurance industry.
This course is APPROVED for one hour of Department of Insurance Continuing Education Credit for the following states: AL
Approval for providing one hour of Department of Insurance Continuing Education Credit has been REQUESTED and is pending from the following states: CA, CT, DE, FL, GA, KY, LA, ME, MA, NH, NC, OK, RI, TX, WV, and WY.
Approval for providing one hour of professional development credit for Human Resource Professionals has been REQUESTED from the following and is pending approval: HRCI (Human Resource Certification Institute) and SHRM (Society for Human Resource Managers).
Date: June 16, 2026
Time: 1:00 Central
Register HERE
Runaway Verdicts: Surviving Social Inflation and Nuclear Judgments in
E&O Litigation
Presented by: Melisa C. Zwilling, Shareholder, Carr Allison
Course Description: A $1 million E&O claim walks into a courtroom and comes out a $15 million nuclear verdict. Unfortunately, that's not the setup to a joke-it's the new reality of professional liability litigation.
Social inflation isn't just a buzzword anymore; it's the single biggest force reshaping the E&O landscape. Litigation funders are bankrolling ever-more-aggressive plaintiff strategies. Reptile theory is turning routine professional negligence cases into existential battles over public safety. And juries are awarding eye-popping sums that bear little resemblance to actual damages. The result? Exploding loss ratios, hardening markets, and a claims environment that's testing even the most experienced professionals.
In this timely webinar, we'll go beyond the headlines to give you actionable intelligence on what's really driving nuclear verdicts-and what you can do about it. You'll see the data on how bad it's gotten, learn the specific plaintiff tactics that are working (and how to counter them), and discover the defense strategies that are making a difference. We'll also break down the latest tort reform efforts across key states and assess whether relief is finally on the horizon. If you're involved in E&O underwriting, claims, or coverage placement, this is the session you can't afford to miss.
This course is APPROVED for one hour of Department of Insurance Continuing Education Credit for the following states: AL
Approval for providing one hour of Department of Insurance Continuing Education Credit has been REQUESTED and is pending from the following states: CA, CT, DE, FL, GA, KY, LA, ME, MA, NH, NC, OK, RI, TX, WV, and WY.
Approval for providing one hour of professional development credit for Human Resource Professionals has been REQUESTED from the following and is pending approval: HRCI (Human Resource Certification Institute) and SHRM (Society for Human Resource Managers).
Date: July 14, 2026
Time: 1:00 Central
Register HERE
Truth and Consequences: Ethical Standards for Workplace Investigations - ETHICS
Presented by: Melisa C. Zwilling, Shareholder, Carr Allison
Course Description: A workplace investigation can make or break an EPL claim-but only if it is conducted ethically and competently. Too often, investigations are outcome-driven, lack independence, or fail to follow basic ethical standards, leaving employers exposed to liability and adjusters struggling to defend claims. This program will teach you how to evaluate whether an insured's investigation meets the ethical and legal standards necessary to support a defense, identify red flags that suggest an investigation was compromised, and ensure that any investigation you direct or oversee meets the highest professional standards. You will learn what makes an investigation credible, what mistakes undermine its value, and how to use investigation findings effectively in claims evaluation and defense.
This course is APPROVED for one hour of Department of Insurance Continuing Education Credit for the following states: AL
Approval for providing one hour of Department of Insurance Continuing Education Credit has been REQUESTED and is pending from the following states: CA, CT, DE, FL, GA, KY, LA, ME, MA, NH, NC, OK, RI, TX, WV, and WY.
Approval for providing one hour of professional development credit for Human Resource Professionals has been REQUESTED from the following and is pending approval: HRCI (Human Resource Certification Institute) and SHRM (Society for Human Resource Managers).
Date: August 11, 2026
Time: 1:00 Central
Register HERE
Don't Shoot the Messenger: Retaliation and Whistleblower Claims on the Rise
Presented by: Melisa C. Zwilling, Shareholder, Carr Allison
Course Description: Retaliation claims now account for nearly half of all charges filed with the EEOC, and they are often easier for employees to prove than the underlying discrimination complaint. Add in the expanding web of federal and state whistleblower protections, new financial incentives for employees to report wrongdoing, and heightened enforcement activity, and employers face more exposure than ever before. This program will help you understand the multiple statutory frameworks that protect employee complaints, recognize the warning signs of potential retaliation claims, and implement policies and training that will reduce your litigation risk. Insurance professionals will learn why retaliation claims are a leading driver of EPL losses and how to guide insureds toward practices that minimize this significant exposure.
This course is APPROVED for one hour of Department of Insurance Continuing Education Credit for the following states: AL
Approval for providing one hour of Department of Insurance Continuing Education Credit has been REQUESTED and is pending from the following states: CA, CT, DE, FL, GA, KY, LA, ME, MA, NH, NC, OK, RI, TX, WV, and WY.
Approval for providing one hour of professional development credit for Human Resource Professionals has been REQUESTED from the following and is pending approval: HRCI (Human Resource Certification Institute) and SHRM (Society for Human Resource Managers).
Date: September 8, 2026
Time: 1:00 Central
Register HERE
Loose Lips Sink Ships: Confidentiality and Privacy Ethics in Employment Practices Liability Claims - ETHICS
Presented by: Melisa C. Zwilling, Shareholder, Carr Allison
Course Description: EPL claims are a minefield of confidential information-from intimate details of harassment allegations to protected medical records to sensitive personnel files. One careless disclosure can expose you and your organization to liability, regulatory sanctions, and reputational damage. This program will give you a clear understanding of your confidentiality and privacy obligations, teach you how to handle sensitive information ethically and legally, and help you avoid the mistakes that lead to privacy breaches and their consequences. Whether you are dealing with medical records in a disability claim, personnel files in a discrimination case, or witness statements in a harassment investigation, you will learn the rules that govern what you can collect, who you can share it with, and how you must protect it.
This course is APPROVED for one hour of Department of Insurance Continuing Education Credit for the following states: AL
Approval for providing one hour of Department of Insurance Continuing Education Credit has been REQUESTED and is pending from the following states: CA, CT, DE, FL, GA, KY, LA, ME, MA, NH, NC, OK, RI, TX, WV, and WY.
Approval for providing one hour of professional development credit for Human Resource Professionals has been REQUESTED from the following and is pending approval: HRCI (Human Resource Certification Institute) and SHRM (Society for Human Resource Managers).
Date: October 13, 2026
Time: 1:00 Central
Register HERE
Bots, Bytes, and Blunders: Navigating AI Liability and E&O Exposure in the Age
of Automation
Presented by: Melisa C. Zwilling, Shareholder, Carr Allison
Course Description: Is your client's chatbot giving legal advice? Is their algorithm making underwriting decisions? Welcome to the brave new world of AI liability-where a single hallucinating bot can trigger a million-dollar E&O claim.
Artificial intelligence is revolutionizing how professional services are delivered, but it's also creating a minefield of novel E&O exposures that most insurance professionals have never encountered. From AI "hallucinations" that generate false information to algorithmic bias that results in discriminatory outcomes, the claims are coming-and they're unlike anything we've seen before.
Join us for this essential webinar where we'll cut through the hype and give you the practical knowledge you need to understand, underwrite, and advise on AI-related E&O risks. You'll learn how leading insurers are approaching AI governance in their underwriting, where the dangerous coverage gaps lurk between cyber, GL, and E&O policies, and what risk management practices can actually move the needle. Whether you're an underwriter trying to assess AI exposures, a claims professional seeing new types of losses, or a producer advising clients on coverage, this session will prepare you for the AI-driven claims of tomorrow-which are already arriving today.
This course is APPROVED for one hour of Department of Insurance Continuing Education Credit for the following states: AL
Approval for providing one hour of Department of Insurance Continuing Education Credit has been REQUESTED and is pending from the following states: CA, CT, DE, FL, GA, KY, LA, ME, MA, NH, NC, OK, RI, TX, WV, and WY.
Approval for providing one hour of professional development credit for Human Resource Professionals has been REQUESTED from the following and is pending approval: HRCI (Human Resource Certification Institute) and SHRM (Society for Human Resource Managers).
Date: November 17, 2026
Time: 1:00 Central
Register HERE
Faith at Work: Religious Accommodations After Groff v. DeJoy
Presented by: Melisa C. Zwilling, Shareholder, Carr Allison
Course Description: The Supreme Court's decision in Groff v. DeJoy fundamentally changed the rules for religious accommodations-and EPL claims are following. Gone is the old "de minimis" standard that made it relatively easy to deny accommodation requests. In its place is a demanding "substantial burden" test that requires employers to go much further to accommodate employees' religious beliefs. With the EEOC aggressively enforcing this new standard, employers who rely on outdated policies and practices are setting themselves up for failure. This program will teach you how to apply the new legal framework, evaluate accommodation requests effectively, and document decisions to withstand EEOC scrutiny. Insurance adjusters and risk managers will learn how the Groff decision is affecting religious accommodation claims, what coverage and defense issues arise in these cases, and how to help insureds implement practices that reduce exposure to religious discrimination lawsuits.
This course is APPROVED for one hour of Department of Insurance Continuing Education Credit for the following states: AL
Approval for providing one hour of Department of Insurance Continuing Education Credit has been REQUESTED and is pending from the following states: CA, CT, DE, FL, GA, KY, LA, ME, MA, NH, NC, OK, RI, TX, WV, and WY.
Approval for providing one hour of professional development credit for Human Resource Professionals has been REQUESTED from the following and is pending approval: HRCI (Human Resource Certification Institute) and SHRM (Society for Human Resource Managers).
Date: December 15, 2026
Time: 1:00 Central
Register HERE