Need Continuing Education Credit?
To help clients meet various state Department of Insurance continuing education obligations, we offer several free webinars throughout the year. If you would like to have a webinar conducted exclusively for your company, we'll be happy to accommodate. Private webinars provide free continuing education credit while allowing for more individualized content and increased dialogue.
The information below will be updated periodically to reflect additional states in which approval has been obtained.
Loose Lips Sink Ships: Confidentiality and Privacy Ethics in Employment Practices Liability Claims - ETHICS
Presented by: Melisa C. Zwilling, Shareholder, Carr Allison
EPL claims are a minefield of confidential information-from intimate details of harassment allegations to protected medical records to sensitive personnel files. One careless disclosure can expose you and your organization to liability, regulatory sanctions, and reputational damage. This program will give you a clear understanding of your confidentiality and privacy obligations, teach you how to handle sensitive information ethically and legally, and help you avoid the mistakes that lead to privacy breaches and their consequences. Whether you are dealing with medical records in a disability claim, personnel files in a discrimination case, or witness statements in a harassment investigation, you will learn the rules that govern what you can collect, who you can share it with, and how you must protect it.
This course is APPROVED for one hour of Department of Insurance Continuing Education Credit for the following states: AL, CA, CT, DE, FL, GA, KY, LA, ME, MA, NH, NC, OK, RI, TX, WV and WY.
This course is APPROVED for one hour of professional development credit for Human Resource Professionals for the following: HRCI (Human Resource Certification Institute) & SHRM (Society for Human Resource Managers).
The webinar program works best with Chrome, Edge, or Firefox browsers or the GoTo mobile app.
Date: October 13, 2026
Time: 1:00 Central
Register HERE
Ethical Duties When Resolving Claims Including Navigating Potential Conflicts
Presented by: Melisa C. Zwilling, Shareholder, Carr Allison
In today’s current litigation environment, most claims are appropriate for consideration of a potential settlement at some point. This program will walk through the stages of litigation and how they will progress absent resolution. The potential risks of nuclear verdicts will also be discussed. The program will also examine the ethical obligations imposed on insurance professionals when evaluating and resolving claims, including a brief discussion of employment practices liability and professional liability policies specifically. The course will address the regulatory framework governing settlement duties – including state unfair claims settlement practices statutes and the common law duty of good faith – and analyze the ethical conflicts that arise when contractual provisions such as consent-to-settle and hammer clauses intersect with those statutory obligations. The course is designed to enhance the ethical awareness and professional conduct of licensees engaged in claims handling, and all content is grounded in the standards of conduct governing the insurance profession.
This course is APPROVED for one hour of Department of Insurance Continuing Education Credit for the following states: AL, CT, DE, FL, KY, LA, MA, NC, OK, RI, TX, WV and WY.
Approval for providing one hour of Department of Insurance Continuing Education Credit has been REQUESTED and is expected from the following states: CA, GA, ME and NH.
This course is APPROVED for one hour of professional development credit for Human Resource Professionals for the following: HRCI (Human Resource Certification Institute) & SHRM (Society for Human Resource Managers).
The webinar program works best with Chrome, Edge, or Firefox browsers or the GoTo mobile app.
DATE: October 27, 2026
TIME: 1:00 Central
Register HERE
Bots, Bytes, and Blunders: Navigating AI Liability and E&O Exposure in the Age
of Automation
Presented by: Melisa C. Zwilling, Shareholder, Carr Allison
Is your client's chatbot giving legal advice? Is their algorithm making underwriting decisions? Welcome to the brave new world of AI liability-where a single hallucinating bot can trigger a million-dollar E&O claim.
Artificial intelligence is revolutionizing how professional services are delivered, but it's also creating a minefield of novel E&O exposures that most insurance professionals have never encountered. From AI "hallucinations" that generate false information to algorithmic bias that results in discriminatory outcomes, the claims are coming-and they're unlike anything we've seen before.
Join us for this essential webinar where we'll cut through the hype and give you the practical knowledge you need to understand, underwrite, and advise on AI-related E&O risks. You'll learn how leading insurers are approaching AI governance in their underwriting, where the dangerous coverage gaps lurk between cyber, GL, and E&O policies, and what risk management practices can actually move the needle. Whether you're an underwriter trying to assess AI exposures, a claims professional seeing new types of losses, or a producer advising clients on coverage, this session will prepare you for the AI-driven claims of tomorrow-which are already arriving today.
This course is APPROVED for one hour of Department of Insurance Continuing Education Credit for the following states: AL, CA, CT, DE, FL, GA, KY, LA, ME, MA, NH, NC, OK, RI, TX, WV and WY.
This course is APPROVED for one hour of professional development credit for Human Resource Professionals for the following: HRCI (Human Resource Certification Institute) & SHRM (Society for Human Resource Managers).
The webinar program works best with Chrome, Edge, or Firefox browsers or the GoTo mobile app.
Date: November 17, 2026
Time: 1:00 Central
Register HERE
Faith at Work: Religious Accommodations After Groff v. DeJoy
Presented by: Melisa C. Zwilling, Shareholder, Carr Allison
The Supreme Court's decision in Groff v. DeJoy fundamentally changed the rules for religious accommodations and EPL claims are following. Gone is the old "de minimis" standard that made it relatively easy to deny accommodation requests. In its place is a demanding "substantial burden" test that requires employers to go much further to accommodate employees' religious beliefs. With the EEOC aggressively enforcing this new standard, employers who rely on outdated policies and practices are setting themselves up for failure. This program will teach you how to apply the new legal framework, evaluate accommodation requests effectively, and document decisions to withstand EEOC scrutiny. Insurance adjusters and risk managers will learn how the Groff decision is affecting religious accommodation claims, what coverage and defense issues arise in these cases, and how to help insureds implement practices that reduce exposure to religious discrimination lawsuits.
This course is APPROVED for one hour of Department of Insurance Continuing Education Credit for the following states: AL, CA, CT, DE, FL, GA, KY, LA, ME, MA, NH, NC, OK, RI, TX, WV and WY.
This course is APPROVED for one hour of professional development credit for Human Resource Professionals for the following: HRCI (Human Resource Certification Institute) & SHRM (Society for Human Resource Managers).
The webinar program works best with Chrome, Edge, or Firefox browsers or the GoTo mobile app.
Date: December 15, 2026
Time: 1:00 Central
Register HERE