Bots, Bytes, and Blunders: Navigating AI Liability and E&O Exposure in the Age of Automation
Presented by: Melisa C. Zwilling, Shareholder, Carr Allison
Is your client's chatbot giving legal advice? Is their algorithm making underwriting decisions? Welcome to the brave new world of AI liability-where a single hallucinating bot can trigger a million-dollar E&O claim.
Artificial intelligence is revolutionizing how professional services are delivered, but it's also creating a minefield of novel E&O exposures that most insurance professionals have never encountered. From AI "hallucinations" that generate false information to algorithmic bias that results in discriminatory outcomes, the claims are coming-and they're unlike anything we've seen before.
Join us for this essential webinar where we'll cut through the hype and give you the practical knowledge you need to understand, underwrite, and advise on AI-related E&O risks. You'll learn how leading insurers are approaching AI governance in their underwriting, where the dangerous coverage gaps lurk between cyber, GL and E&O policies, and what risk management practices can actually move the needle. Whether you're an underwriter trying to assess AI exposures, a claims professional seeing new types of losses, or a producer advising clients on coverage, this session will prepare you for the AI-driven claims of tomorrow-which are already arriving today.
This course is APPROVED for one hour of Department of Insurance Continuing Education Credit for the following states: AL, CA, CT, DE, FL, GA, KY, LA, ME, MA, NH, NC, OK, RI, TX, WV and WY.
This course is APPROVED for one hour of professional development credit for Human Resource Professionals for the following: HRCI (Human Resource Certification Institute) and SHRM (Society for Human Resource Managers).
The webinar program works best with Chrome, Edge or Firefox browsers or the GoTo mobile app.
Date: November 17, 2026
Time: 1:00 Central
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